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Privacy & Cookies Policy

This Privacy Policy (the Policy) describes how Caterham Pumas Youth Football Club collects, uses and shares the information you provide to us and the information we collect in the course of operating our Club and our website.

In this Policy when we refer to Caterham Pumas or “we”/“us”/“our”/"The Club" we mean Caterham Pumas Youth Football Club. 

The address of our home ground is Joliffe Playing Ground, Fox Lane, Caterham, CR3 5QS, United Kingdom.

We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make.

This Policy describes:

  • The information that we collect

  • How we use the information we collect

  • How we share the information with third parties

  • Keeping your information and information security

  • Your choices and rights

  • Cookies

  • How to contact us and other important information


The information that we collect and where we get it from

"Personal information" is any information that can be used to identify you or that we can link to you and which we have in our possession or control - ie., data we collect from you, the way in which it is collected and the purposes for which it is collected and used.

We will collect and process the following personal information about you...

Information that you provide to us
We will process personal information that you give to us including when you email us or contact us through various channels as follows:

  • When you contact us with queries or respond to our communications the personal information you provide may include your full name, job title, telephone number, email address and content, date and time of your correspondence and information about  your business.

  • In connection with our provision of services: if you are a member of the Club, you will provide us with personal information when you join. If you are not a member, we may collect or receive your personal information because you are involved in a particular matter.


Information we otherwise collect about you
We will also collect information about when you use our services or when we otherwise interact or correspond with you. We use various technologies to collect and store information when you visit our website. We may, for example, collect information about the type of device you use to access the website, your IP address and your geographic location, the operating system and version, your browser type, the content you view and features you access on our website, the web pages and the search terms you enter on our website. For information about how we use Cookies and the choices you may have, please see our Cookies Policy.

How we use the information we collect
We may use your personal information for the following purposes:

  1. to provide you with team news, training & match details and other updates

  2. to engage in activity in relation to our Club. This may include sending you updates, event invitations and other information that may be of interest to you

  3. where you have applied for a role with us, to review and process your application

  4. to comply with legal or regulatory obligations that we must discharge

  5. to establish, exercise or defend our legal rights, or for the purposes of legal proceedings

  6. log your use of our website or our other online services for our own legitimate business purposes, which may include the analysis of usage, measurement of site performance, generation of reports,

  7. to look into any complaints or queries you may have

  8. to prevent and respond to actual or potential illegal activities, and

  9. to collate, process and share any statistics based on an aggregation of information held by us, provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.


Grounds for using your personal information
We rely on the following legal grounds to process your personal information, namely:

  • Performance of an agreement - we may need to collect and use your personal information to enter into an agreement with you or to perform our obligations under an agreement with you.

  • Legitimate interests - we may use your personal information for our legitimate interests, some examples of which are given above.

  • Compliance with law or regulation - we may use your personal information as necessary to comply with applicable laws/regulations.

  • Consent - we may (but usually do not) need your consent to use your personal information. You can withdraw your consent by contacting us (see below).


How we share information with third parties
We may also share your personal information outside of the Club, with third parties relevant to the services that we provide. This may include, but is not limited to, partners, sponsors, professional service providers, regulators, authorities, the Football League and the FA.

Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.

With regard to keeping your information and information security, how long we hold your personal information for will vary and will depend principally on:

  • the purpose for which we are using your personal information - we will need to keep the information for as long as is necessary for the relevant purpose, and

  • legal obligations - laws or regulation may set a minimum period for which we have to keep your personal information.


We will ensure that the personal information that we hold is subject to appropriate security measures.


Your choices and rights
You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

  • Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you.

  • Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information. In particular, information that is subject to legal professional privilege will not be disclosed other than to our member and as authorised by our member.

  • Requesting that we correct your personal information if it is inaccurate or incomplete.

  • Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.

  • Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.

  • In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit such information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.

  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.

  • Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.



Cookies are small data files that many internet sites automatically download to a user's computer, phone or tablet’s hard disk. They are primarily used in helping websites recognise a user who has visited the website previously. Most web browsers automatically accept cookies. This site uses cookies so that we can better service your return to the site (further details on the exact cookies and their purposes are set out below).

You do not have to accept cookies but without accepting them you may experience reduced site functionality. If you do wish to reject the cookies, then please read the information that came with your browser software to see how you can turn off the automatic download feature. For more information about cookies, including how to set your internet browser to reject cookies, please go to .

The Caterham Puma's site uses a number of different cookies to improve the user experience and help us see what is popular:

  • Single session cookies - these enable the site to keep track of your movement from page to page in order to ensure that you will not be asked for the same information you have previously given during your visit to the site. Cookies allow you to proceed through the site quickly and easily without having to authenticate or reprocess each new area you visit. We may use the cookies to analyse user behaviour, such as which pages have been visited during the session, in order to improve your overall experience - for example, enabling us to determine and display more relevant content.

  • Persistent cookies - these enable us to collect information such as number of visitors to the site and pages visited in order to analyse user behaviour. This information is collected in an anonymous form and will be collated with similar information received from other users to enable us to compile reports in order to develop and improve user experience by displaying more tailored and relevant content for example.


The cookies will remain in the cookies file of your browser after closing the browser and will become active again when the site is reopened, until removed.  The cookie(s) can be deleted at any time by you. The cookie(s) will not collect any information when you are not accessing the site. 

The single session and persistent cookies are provided on our behalf by a trusted third party service provider to aid in the reporting of user behaviour on the site. This behaviour is analysed to provide an improved user experience. The information collected is not linked to personally identifiable information.

How to contact us and other important information

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us. You can do this by contacting the respective member of the Club - click here for Club Committee details.

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